PRIVACY POLICY

Your privacy is important to us.
Yes, we want to keep you in the loop with all things discount related, collaborations, shipping your art prints and new pieces added to the site. But we do this is in a way which best protects you and your personal information.
Please read below for your guide on all things private at Chantay James Art.

WHAT TYPE OF INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect information such as, login e-mail address or purchase history. For our improvement on marketing and what you all are enjoying the most, we may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information of course including your name, email, communications, payment details, comments, feedback, product reviews, recommendations and personal profile.

Don’t be alarmed or overwhelmed, this information is stored securely and is only received, collected or stored once you have provided us with the information!

HOW DO WE COLLECT INFORMATION?

Most of the information we collect is through your interaction with the site.
When you conduct a transaction on our website, as part of the process we collect the personal information you give us such as your name, address and email address.

Your personal information will be used for the specific reasons stated.

For example, if you send us a message through our contact form, when you purchase a product in the shop, or when you subscribe to the newsletter providing your email address.

WHY DO WE COLLECT SUCH PERSONAL INFORMATION?

We collect such Non-personal and Personal Information for the following purposes:
 

  1. To provide and operate services.

  2. To provide you as users with ongoing customer assistance and technical support.

  3. To be able to contact our visitors and users with general or personalised service-related notices and promotional messages.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. 

  5. To comply with any applicable laws and regulations.

  6. To send members marketing campaigns via the newsletter

  7. To ship products accurately to our lovely customers.

HOW DO WE STORE, USE, SHARE AND DISCLOSE SITE VISITORS’ PERSONAL INFORMATION?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.coms' data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers, so rest assured.
On our site, we use PayPal to conduct transactions securely.

HOW DO WE USE COOKIES AND OTHER TRACKING TOOLS?

When visiting our website or using our services we use cookies to provide you with the best service. These include:
 

  • Functionality Cookies - The cookies required for users to navigate the website effectively and use features such as, add to bag and login for system effectiveness.

  • Analytics Cookies - which analyse how customers/visitors use the website and allows us to action this information to improve our experience and offering.
     

  • Security Cookies – Ensuring that all your information is kept safe.
     

As mentioned above our site is ran using Wix.com. They also use cookies for important reasons such as:|
 

  • To provide a great experience for our visitors and customers.

  • To identify our registered members (users who registered to our site).

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

By using the ChantayJamesArt website or services you agree to us placing cookies on your device and accessing the information stored within these cookies when you visit or use our services in the future. Please note that deleting or disabling the use of cookies may affect your experience and limit the functionality you can use.
Further information about cookies can be found on the ICO website here.

HOW CAN OUR SITE VISITORS WITHDRAW THEIR CONSENT?

If you would like to: correct, amend or delete any personal information we have about you or you don’t want us to process your data anymore, you are invited to contact us at Chantay.jamess@yahoo.com

PRIVACY POLICY UPDATES 

Please review the privacy policy frequently as we reserve the right to modify it at any time.
Changes and clarifications will take effect immediately upon their posting on the website.
But do not worry, because if we make material changes to this policy, we will notify you that it has been updated, ensuring that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.